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  • How To Fix Hotspot Issues On TECNO Devices Nigeria

    Good day T-Fans I trust you all are having a good day coupled with the continous rainfall, anyways today I will be addressing an issue, this complaints have been flooding TECNO spot for a while, now while the solution to this problem will be provided, I can't guarantee it will work for all users, but should in-case it does not work for you, kindly visit the carlcare center closest to you.

    Most T-Fans have been making complaints about their hotspot turning of by it self whenever they put it on and I also have a caption below of a brother whom have made same complaints to me, just so you know this software related issue is not peculiar to TECNO devices alone, even Infinix users are affected by it.

    Click image for larger version

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    Most times this hotspot, WiFi and bluetooth issues are caused by third party applications installed or updated on our devices like; babel font

    HOW TO FIX HOTSPOT ISSUE ON TECNO DEVICES
    • Go to your phone settings
    • navigate your way to "Apps" and click on it.
    • Now tap on the three dots on the screen beside the settings symbol and a pop up will appear like the one in the caption below
    Click image for larger version

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    • as you can see there are two options being displayed there, so just tap on "reset app preferences".
    • once done, reboot your device and turn on your hotspot.
    Should in-case the problem does persists; go to "Settings" locate and Click on "Apps" show system apps and reset "OOBE" if that does not work locate "Babel Font" and uninstall updates made on it..
    but I am certain one of them will work most especially the first step, it worked for me and other users I have tried it on.

    Don't forget to share your feedback here also ask questions too and I will be here to help out, thanks for using TECNO Mobile
    Attached Files

  • #2
    Thanx, i have tried the first option didnt work, help me on how to reset OOBE on the second option, for i have located it but cannot find how to reset it.

    Comment


    • #3
      Originally posted by mberwa View Post
      Thanx, i have tried the first option didnt work, help me on how to reset OOBE on the second option, for i have located it but cannot find how to reset it.
      Did you reboot your phone after carrying out the first step ?

      Comment


      • #4
        That's good

        Comment


        • #5
          Make sense. Nice one

          Comment


        • #6
          all good, this shoul bring a stop to the topic of hotspot not functioning

          Comment


          • Onoja
            Onoja commented
            Editing a comment
            Honestly, Now they know what to do if this kind of issue should come up

          • TamaraPosibi
            TamaraPosibi commented
            Editing a comment
            And it works...

          • enoch273
            enoch273 commented
            Editing a comment
            Thanks a lot guys

        • #7
          nice one

          Comment


          • missslimzy17
            missslimzy17 commented
            Editing a comment
            Glad a solution has been provided

          • TamaraPosibi
            TamaraPosibi commented
            Editing a comment
            He did a good job

          • Onoja
            Onoja commented
            Editing a comment
            Yeah, big thanks to him

        • #8
          Originally posted by nas View Post
          That's good
          Thanks boss.

          Comment


          • omoalajah
            omoalajah commented
            Editing a comment
            Well done

        • #9
          Originally posted by Ivvy View Post
          all good, this shoul bring a stop to the topic of hotspot not functioning
          Thanks dear, I'm looking forward to their feedbacks.

          Comment


          • TamaraPosibi
            TamaraPosibi commented
            Editing a comment
            Hope you got good feedback

        • #10
          Originally posted by Bravesoulmarz View Post
          Make sense. Nice one
          Thanks sir, glad you like it.

          Comment


          • #11
            Originally posted by bourdillon View Post
            nice one
            Thanks

            Comment


            • #12
              Thanks this really help solve my hotspot going off. Good job

              Comment


              • missslimzy17
                missslimzy17 commented
                Editing a comment
                Kudos to him

              • Onoja
                Onoja commented
                Editing a comment
                Nice one, positive feedbacks already

              • enoch273
                enoch273 commented
                Editing a comment
                Thanks for the compliments

            • #13
              Originally posted by enoch273
              Originally posted by mberwa View Post
              Thanx, i have tried the first option didnt work, help me on how to reset OOBE on the second option, for i have located it but cannot find how to reset it.
              <br />
              <br />
              Did you reboot your phone after carrying out the first step ?
              <br />
              <br />
              Mine doesn't go off, but hotspot can't be detected by any windows device. I tried all above but nothing. I can use USB but not wifi. Worse still I hoped the new update for Camon CX will fix but up to now my phone has not received the update.

              Comment


              • #14
                Originally posted by mberwa View Post
                Thanx, i have tried the first option didnt work, help me on how to reset OOBE on the second option, for i have located it but cannot find how to reset it.
                Go to the Bluetooth, WiFi or hotspot app and clear cache and data sir, after which reboot your device

                Comment


                • missslimzy17
                  missslimzy17 commented
                  Editing a comment
                  Thanks Moderator

                • Onoja
                  Onoja commented
                  Editing a comment
                  Thanks

                • enoch273
                  enoch273 commented
                  Editing a comment
                  You all are welcome, thanks to you too

              • #15
                Originally posted by Dalid View Post
                <br />
                <br />
                Mine doesn't go off, but hotspot can't be detected by any windows device. I tried all above but nothing. I can use USB but not wifi. Worse still I hoped the new update for Camon CX will fix but up to now my phone has not received the update.
                Sorry about that sir. Will definitely work on a solution for that, by the way which of the windows version have you used it on ?

                Comment

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