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  • Rebooting problem Nigeria

    please, my CX air started rebooting itself today. it went on for over 6 hours without starting. now that it's on, my apps have crashed... what do I do?

  • #2
    like all your apps are not functioning anymore?

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    • #3
      If there is any app you installed before this started kindly uninstall it now.<br />
      If nothing happens please backup first then restore factory settings quickly back to default.

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      • #4
        did it just start rebooting on its own?

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        • #5
          No... I don't have any other app asides my social network apps. <br />
          <br />
          All my apps except WhatsApp aren't responding again

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          • #6
            Originally posted by the_olufolake View Post
            please, my CX air started rebooting itself today. it went on for over 6 hours without starting. now that it's on, my apps have crashed... what do I do?
            Sorry about that Sir, make a backup of your important files and factory reset the device.

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            • #7
              If it is not starting the only way u can do a factory reset is by rebooting into recovery, power off the device, then power it on by pressing the power button and the vol+ button, once it is booted into the recovery mode, wipe data and cache then reboot, the first boot might take sometime so be patient.

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              • #8
                thank you so much

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                • #9
                  Originally posted by the_olufolake View Post
                  thank you so much
                  Have the apps started working?

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                  • the_olufolake
                    the_olufolake commented
                    Editing a comment
                    yes. I took the phone to Carl care

                • #10
                  if you just update your phone, factory reset it but if not, then check out the app you installed last and uninstall it or then and reboot your phone

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                  • #11
                    As for the Whatsapp that is not working, you can uninstall and download another. Sorry for the inconveniences.

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