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  • Phone hangs and goes off by itself after a failed system update CF7. Kenya

    The update claims to require more space whereas my phone has over 8 GB free space. It has failed to update and keeps switching itself off. I can't access my WhatsApp, Facebook and even my files. I urgently need your assistance.

  • #2
    Originally posted by Aizobady View Post
    The update claims to require more space whereas my phone has over 8 GB free space. It has failed to update and keeps switching itself off. I can't access my WhatsApp, Facebook and even my files. I urgently need your assistance.
    Sorry about that sir, the best thing you can do now is perform a factory reset on your device.

    Thanks for using TECNO Mobile.

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    • #3
      Originally posted by Aizobady View Post
      The update claims to require more space whereas my phone has over 8 GB free space. It has failed to update and keeps switching itself off. I can't access my WhatsApp, Facebook and even my files. I urgently need your assistance.

      Why don't you just downgrade the firmware to your previous stable build number
      Free Online Tech. Support

      Website: https://www.hovatek.com/
      E-mail: contact@hovatek.com
      Facebook: https://www.facebook.com/hovatek

      Hovatek...just a button away!

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      • #4
        Originally posted by Hovatek
        Originally posted by Aizobady View Post
        The update claims to require more space whereas my phone has over 8 GB free space. It has failed to update and keeps switching itself off. I can't access my WhatsApp, Facebook and even my files. I urgently need your assistance.
        <br />
        <br />
        Why don't you just downgrade the firmware to your previous stable build number
        is that possible

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        • #5
          Originally posted by thankgodsylva View Post
          is that possible

          Very
          Free Online Tech. Support

          Website: https://www.hovatek.com/
          E-mail: contact@hovatek.com
          Facebook: https://www.facebook.com/hovatek

          Hovatek...just a button away!

          Comment

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