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  • I can't view facebook and instagram videos properly. Kenya

    hi. so i recently bought the tecno k7 spark and its been giving me problems when i view videos on instagram and facebook. All the time i view the videos it keeps showing green through out the video. its really annoying because now i can't view videos without it showing green. Where i stay the wifi is really strong so connectivity is not an issue.

  • #2
    well i don't experience such.. update your phone if you've not done so then do a factory reset.. it should fix it

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    • #3
      my phone is already up to date. if i do a factory reset will i lose all my data and information?

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      • #4
        Backup and factory reset.

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