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  • Camera crash Nigeria

    Hi, My camera on Tecno K9 crashed yesterday and has since refused to work. What can be done?

  • #2
    Dear hartander,
    Please restore factory settings on your device
    Thanks for using Tecno Mobile

    Comment


    • #3
      Originally posted by Kaykerry
      Dear hartander,<br />
      <br />
      Please restore factory settings on your device<br />
      <br />
      thank you. I have done it twice and the situation remains same. It keeps telling me that an application is running in the background which will not the camera to function unless the app is closed,even after the factory data reset.

      Comment


      • Kaykerry commented
        Editing a comment
        The OS has been corrupted by a malware. Please take your device to the nearest Carlcare office for OS reinstallation.

    • #4
      please that what am going through here

      Comment


      • #5
        please help us out

        Comment


        • #6
          U need to take it to carlcare service in your country.

          Comment


          • #7
            Originally posted by hartander View Post
            Hi, My camera on Tecno K9 crashed yesterday and has since refused to work. What can be done?
            Hi hartander
            Visit our service center closest to you for assistance.
            You can find the after-sales centers in the Carlcare app.
            Thanks

            Comment

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